Cancellation policy

Cancellation policy

Thank you for your interest in HappyButic! We understand that sometimes circumstances change and you may need to cancel your order. To ensure a smooth shopping experience, please review our cancellation policy below.

Order Cancellation

  • Unprocessed Orders: If you cancel your order before it is processed and shipped, you will receive a full refund without any cancellation fees.

  • Processed Orders: Once your order is processed and shipped, cancellations are not possible. However, you may be eligible for a return (subject to our return policy).

Return Policy

  • You may return unworn, unwashed, and undamaged items with original tags within 7 days of receiving your order.

  • Please note that return shipping fees may apply.

Exclusions

  • Sale items and custom-made items are not eligible for cancellation or return.

How to Cancel

  • To cancel an unprocessed order, please contact HappyButic customer service by phone or email.

  • Include your order number and reason for cancellation in your request.

We recommend that you keep a copy of your cancellation request for your records.

Contact Us

If you have any questions regarding our cancellation policy, please don't hesitate to contact HappyButic customer service. We're always happy to help!

  • Phone: 01734008410

  • Email: support@happybutic.com

Thank you for your understanding!

Happy Shopping at HappyButic!